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Security

Security is our highest priority.

We built our infrastructure with security at the foundation — not as an afterthought. Your data is protected with enterprise-grade encryption and access controls.

Product Security

RBAC controls let you limit access for different team members with granular permissions. 2FA authentication and complex password requirements keep accounts secure.

RBAC2FAPassword Encryption

Data Encryption

All data at rest is encrypted with AES-256. Data in-transit is protected over TLS encryption. Database backups are also encrypted.

AES-256TLSEncrypted Backups

Data Hosting

Hyperengage uses AWS data centers for hosting services and data in the United States (us-east-1). Your users' data never leaves our servers.

AWSUS-East-1Data Isolation

User Data Privacy

We distinguish between data about your users and data about you. Any data about your users is never shared with external providers. When our tracking script is installed, we don't collect any extra information from browsers. See our subprocessor listing for full transparency.

View subprocessors
No Browser CollectionData SeparationUser Control

Organizational Practices

We operate under the principle of least privilege. Two-factor authentication is enforced on all sensitive systems. All employees use approved password managers and encrypt local drives.

Least PrivilegeEncrypted DevicesAccess Control

Development Practices

All code changes are thoroughly tested through CI. Changes are tested in staging before production. We use automatic security vulnerability detection and deploy patches aggressively.

CI/CDStagingVuln Detection

Updated Infrastructure

Our software infrastructure is updated regularly with the latest security patches. Products run on a dedicated network locked down with firewalls and carefully monitored.

PatchedFirewalledMonitored

Enterprise-grade security. No compromises.

Encryption

AES-256 at rest & TLS in transit

GDPR

EU compliant

RBAC

Role-based access

Data Isolation

Schema per workspace

SSO / SAML

Enterprise auth

Audit Logs

Full traceability

Have a concern? Need to report an incident?

Our security team is ready to help. Contact us immediately and we'll respond as fast as possible.

Contact Security Team