Security
We built our infrastructure with security at the foundation — not as an afterthought. Your data is protected with enterprise-grade encryption and access controls.
RBAC controls let you limit access for different team members with granular permissions. 2FA authentication and complex password requirements keep accounts secure.
All data at rest is encrypted with AES-256. Data in-transit is protected over TLS encryption. Database backups are also encrypted.
Hyperengage uses AWS data centers for hosting services and data in the United States (us-east-1). Your users' data never leaves our servers.
We distinguish between data about your users and data about you. Any data about your users is never shared with external providers. When our tracking script is installed, we don't collect any extra information from browsers. See our subprocessor listing for full transparency.
View subprocessorsWe operate under the principle of least privilege. Two-factor authentication is enforced on all sensitive systems. All employees use approved password managers and encrypt local drives.
All code changes are thoroughly tested through CI. Changes are tested in staging before production. We use automatic security vulnerability detection and deploy patches aggressively.
Our software infrastructure is updated regularly with the latest security patches. Products run on a dedicated network locked down with firewalls and carefully monitored.
Encryption
AES-256 at rest & TLS in transit
RBAC
Role-based access
Data Isolation
Schema per workspace
SSO / SAML
Enterprise auth
Audit Logs
Full traceability
Our security team is ready to help. Contact us immediately and we'll respond as fast as possible.
Contact Security Team